Currently, the troubleshooter reads database values from the current Store Operations database within the Microsoft Dynamics RMS Store Operations installation to determine whether the data within the tables is correct or needs correction.Data from the local computer will still be collected.
MICROSOFT DYNAMICS RMS POS TROUBLESHOOTING SOFTWARE
Even when the software programs are compatible, and there is a stock integration path available.
When integrating third-party programs into your accounting system, the tendency in implementation is to take the data that is the third party program and force it into the accounting system. With Microsoft Dynamics Retail Management System Headquarters, you can automate, collect, monitor, and analyze all of your detailed store data in a quick and easy manner. Lesson Learned: Integrating Microsoft RMS and Dynamics GP. If you do not want to collect information from the SQL Server environment, select Cancel when you are prompted for SQL Server connection information. Microsoft Dynamics Retail Management System (RMS) Store Operations enables single store or multi-store operations to automate all your point-of-sale (POS) and back-office tasks. We recommend that you run the diagnostic by using credentials sufficient to query the instance of SQL Server to let more-detailed version and setup information be collected.It is helpful to run the diagnostic against both the client computer and the server to provide complete information. Each computer on which the diagnostic is run will provide more information for the support professional. The diagnostic may be run from multiple computers if you believe that they are involved with the issue and if you want to send additional information that may help resolve the issue.We recommend that you run the diagnostic from the computer that is experiencing the problem or from the computer for which you want to represent the environment for your question.This article describes the information that is collected from a computer when you run the Microsoft Dynamics RMS Store Operations SQL Baseline Information Collector.Īpplies to: Microsoft Dynamics GP Original KB number: 2460993 Information that is collectedĬount the number of stores in the databaseĬollection of accounting data that is stored in the Accounting tableĬollection of store-configuration information from the databaseĬollection of duplicate customers in the databaseĬollection of duplicate items in the databaseĬollection of duplicate batches in the database The Microsoft Dynamics Retail Management System (RMS) Store Operations SQL Baseline Information Collector collects information that is used in troubleshooting Store Operations database issues.
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